Shipping Times and Refund Policies

SHIPPING

  • Please allow about a week for it to be made, USPS tracking information will be sent as soon as it's in the mail. It usually takes another week to be deliver to you. 
  • Due to the pandemic situation it could take more time than the estimated to arrive to certain destinations

REFUND POLICIES

  • Our products are designed in Puerto Rico and manufactured in the United States and Canada.
  • They cannot be exchanged or returned as they were made especially for you at the moment you order it.
  • For apparel please use the charts provided to choose the correct size. The product description specifies if it runs true to size, loose or slim fit.
  • The sizes cannot be changed either, only the products that arrive with the wrong design or manufacturing defects can be replaced. In such instances you must send us an email in no less than seven days upon the products arrival to nayelisfashions@gmail.com