Our products are designed in Puerto Rico and manufactured in the United States and Canada.
They cannot be exchanged or returned as they were made especially for you at the moment you order it.
Only the products that arrive with the wrong design or manufacturing defects can be replaced. In such instances you must send us an email in no less than seven days upon the products arrival to firstname.lastname@example.org
Please allow about a week for it to be made, USPS tracking information will be sent as soon as it's in the mail. It usually takes another week to be delivered to you. The order can also be tracked by your order number and e mail at our Home Page.
Due to the pandemic situation it could take more time than the estimated to arrive to certain destinations.